During late January and mid-February 2017, it is our tailors’ long public holidays of our Chinese Lunar New Year in both Hong Kong and China. During this period, your order’s processing time will be longer than normal seasons.
If you have rush order, please make sure to place it before 12th January 2017, and write down the specific date needed in order form, so we can proceed your rush order in high priority and make sure it can reach you on time.
If you need your commission orders (those items that provided with reference photos only, no actual product photos yet) during February & March, please make your order before 6th January 2017!!
During the holidays, everything else, such as placing orders, asking questions through email and Support Center, will operate as usual.
Sorry for any inconvenience caused and feel free to contact us at our Support Center.