Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (firstname.lastname@example.org) 04-15 05:17
- Hello Beth, there aren't any straps. And don't worry, two sides of the shoulder are made from hard materials, they can stay up easily. Also you can see our customer pictures, maybe it is helpful for you. If you have any problems, please submit a ticket (with product link & request) to our Support center. n_n
- CosplayFu (email@example.com) 12-23 03:43
- Hello Emily, yes, if you order the custom size now & use free shipping (20-30 days shipping time), it will reach you around early Feb. or mid-Feb. 2013. To make it more safety, you can pay extra shipping cost to upgrade a faster shipping method. n_n*All shipping information (including methods, cost & estimated delivered date) will be shown in order page, before payment.*Please remember to mark down the date (you need it) in the order form when you order it. :)
- CosplayFu (firstname.lastname@example.org) 12-22 01:05
- Hello Emily, if you order this costume standard size on 28th Dec. and use free shipping (20-30 days shipping time), it will reach you around late Jan. or early Feb., so it will reach you on time. n_n*All shipping information (including methods, cost & estimated delivered date) will be shown in order page, before payment.*Please remember to mark down the date (you need it) in the order form when you order it. :)
- CosplayFu (email@example.com) 03-18 22:10
- Hello,Robin.Thanks for your support to us. If all being well and you choose a quicker shipping way,it may reach you on time.
- CosplayFu (firstname.lastname@example.org) 02-02 20:37
- Hello,Lara.Thanks for your support to us. If you make order within these 2 days,and choose quickest shipping way.It may reach you before 10,March.But we are not able to 100% guarantee to you.
- CosplayFu (email@example.com) 03-17 22:49
- Hello, Michelle. Thanks for your support. Please send some clear pictures to firstname.lastname@example.org, so that we can make sure we can do it or not.