Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (firstname.lastname@example.org) 09-01 20:59
- Hello KuribohWings98, please choose the gender first, then chose the shoes size. The shoes shape for female shoes & male shoes are a bit different. n_n
*If you need specific help, please submit ticket (with product link & request) to our Support Center and let my teammate helps you directly. n_n
- CosplayFu (email@example.com) 09-01 20:58
- Hello KuribohWings98, if you are a girl, please chose the 'Female' version, because the foot & ankle shape for female & male shoes are different, like male shoes shape is wider while female shoes shape is not so wide. n_n
- CosplayFu (firstname.lastname@example.org) 07-06 02:20
- Hello len k, sorry that we cannot really catch your question. Do you mean where is CosplayFU from? If so, we are in Hong Kong, while including free shipping (Standard Shipping, 20-30 days shipping time) worldwide, except Vietnam. n_n
- CosplayFu (email@example.com) 05-05 21:57
- Hello Yami Enzeru88, if there isn't a fit size for your feet, you can measure the length of that. What the length your feet are, the size in the blank you can choose. n_n
- CosplayFu (firstname.lastname@example.org) 10-08 21:11
- Hello Trexdrew，I'm sorry that the maximum size we can make is 28cm，
- CosplayFu (email@example.com) 10-08 22:15
- Hello,Bilal,thanks for supporting us.We will update it as soon as we have.
- CosplayFu (firstname.lastname@example.org) 08-21 21:02
- Hello,we can make a commission for you.So if you want to buy them,please send your size to our support center:www.cosplayfu.com/support/
- CosplayFu (email@example.com) 06-28 22:49
- Hello,StarSweet323.It is not official website.But we can make the shoes for you.
- CosplayFu (firstname.lastname@example.org) 06-16 22:58
- Hello,yugioh. Thanks for your support.