Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use China Post, Hong Kong Post or USPS. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (email@example.com) 05-09 01:14
- Hello Kitara_Nakizara, when we shipped your item, we would send the tracking number to your payment email address, and then you can click on the tracking website to check your item with tracking number. If you cannot check it, you also can contact us, we will help you. n_nOr, you can simply check your order details & delivery updates at:Track Order: http://www.cosplayfu.com/orderstatus/Order number:Email address: the email address which you entered in order form
- CosplayFu (firstname.lastname@example.org) 04-08 23:08
- Hi Claudia, does the standard size do fit you? If yes, please choose "custom size" option and fill up your measurement, our tailor will tailor made for you.n_n
- CosplayFu (email@example.com) 03-21 21:22
- Hello Georgia, thanks for your review. We will make improvement and keep on working better. Thanks for your supporting and looking forward to our future business. :D
- CosplayFu (firstname.lastname@example.org) 02-23 19:07
- Hello Georgia Lefurgey, yes, it can reach you around late March if you order custom size now & use the fastest shipping (UPS, 4-6 days shipping time). n_n*Please remember to mark down the date (you need it) in the order form when you order it. :)
- CosplayFu (email@example.com) 10-15 19:43
- Hello Ai, Please submit ticket (with order # and concern) to our Support Center, and let my teammates help you directly.
- CosplayFu (firstname.lastname@example.org) 08-02 03:45
- Hello Mimi,pls submit a ticket (with picture link & question) to our Support Center at http://www.cosplayfu.com/support/
and let my teammates help you directly. n_n
- CosplayFu (email@example.com) 07-17 00:17
- Hello anna, we can make any length of this skirt for you, pls leave your request about the length in \'Remark\' when you order it.
- CosplayFu (firstname.lastname@example.org) 05-13 21:58
- Thanks for you support to us. Enjoy your cosplay days. ^ ^
- CosplayFu (email@example.com) 05-01 20:57
- Hello, Ayla. Thanks for your support to us. It will be better to wash with hands.
- CosplayFu (firstname.lastname@example.org) 02-15 21:33
- Hello,Beat.Thanks for your support to us. If you make order within these few days,and choose a quicker shipping way,it may reach you before 16,March.
- CosplayFu (email@example.com) 01-08 21:28
- Hello Jessica,thanks for supporting CosplayFu.com.
- CosplayFu (firstname.lastname@example.org) 12-05 22:29
- Hello Catherine ,you can order the color that you want.Please submit ticket (with product link & requests) to our Support Center at http://www.cosplayfu.com/support/.
- CosplayFu (email@example.com) 10-07 22:55
- Hello,kimchinewdles,please submit ticket (with product link & requests) to our Support Center at http://www.cosplayfu.com/support/ and let our tailors check if we can make for you.
- CosplayFu (firstname.lastname@example.org) 08-25 22:24
- Hello,do you mean the color?If you want to change the color,please send the picture of reference color to our support center:www.cosplayfu.com/support/ .
- CosplayFu (email@example.com) 08-23 22:13
- Hello,normally it takes 12-17 business days for us to prepare.Shipping time is different according to your shipping method and country.If you want it to reach you quicker,you can choose the UPS.Please leave your convention date in the remark,probabaly it will reach you on time.
- CosplayFu (firstname.lastname@example.org) 08-23 00:44
- It is connected. You\'d better not to take it off:)
- CosplayFu (email@example.com) 08-14 23:01
- Hello, thank you for your suggestion. ^ ^ We will improve this product soon.
- CosplayFu (firstname.lastname@example.org) 05-18 02:40
- Hello Elle. Thanks for supporting. You can contact our support center and ask for commission, then we will make the wig for you.
- CosplayFu (email@example.com) 05-15 23:09
- Hello Tomoko. Thanks for supporting. We will upload it as soon as possible.
- CosplayFu (firstname.lastname@example.org) 12-21 22:00
- Hello,Sarah.Thanks for your support to us.