Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (firstname.lastname@example.org) 06-27 00:38
- Hello Elizabeth Sirotta, if you want to buy the pants separately, please submit ticket (with product link & request) to our Support Center and let my teammate helps you directly. n_n
- CosplayFu (email@example.com) 12-22 19:59
- Hello Daxam,it`s too rush if you want to get this costume for christmas.It needs 12-17 business days to be prepared.Not including the shipping time. However, we have a list of our ready-to-ship products at http://www.cosplayfu.com/readytoship/. If you order them and choose UPS shipping, they will be able to reach you within 4-6 business days.
- CosplayFu (firstname.lastname@example.org) 12-14 21:32
- Hello kuriboh, it is really hard to say. But you'd better to place your order as early as you can.We provide free shipping by Hongkong post (20-30 business days).You also can choose other shipping methods to have a fast shipping. But extra fee is needed. Thanks for supporting CosplayFu.com.
- CosplayFu (email@example.com) 11-20 20:25
- You can send us clear pictures for how you want the pants to be. Then we can do commission for you.
- CosplayFu (firstname.lastname@example.org) 10-09 22:03
- Hello,Fluffy,thanks for supporting us.We are afraid that the gloves are not included.
- CosplayFu (email@example.com) 10-09 22:04
- Hello,VEM,thanks for supporting us.Normally it takes 7 business days for us to prepare.Shipping time is different according to your shipping method and country.If you want it to reach you quicker,you can choose the UPS(normally it takes 5 days after shipment).Please leave your convention date in the remark,probabaly it will reach you on time.
- CosplayFu (firstname.lastname@example.org) 07-13 20:39
- Yes, we can. Please submit your ticket to support center and tell us how puffy you want.
- CosplayFu (email@example.com) 06-19 21:26
- You can contact support center and ask for commission.
- CosplayFu (firstname.lastname@example.org) 06-15 21:03
- Hello. We are sorry for the mistake we make. And the gloves are not included. As we do not show it in the photo.
- CosplayFu (email@example.com) 06-08 20:56
- Hello. Yes, there is. You can check it in the size option or choose the custom size and fill in your measurement, then we will make by your own size.
- CosplayFu (firstname.lastname@example.org) 02-28 03:29
- We provide free shipping by China Post. If you have more questions, feel free to submit your ticket at http://www.cosplayfu.com/support/
- CosplayFu (email@example.com) 02-25 01:39
- Hello,dina.Thanks for your support.If you want to buy it,just need to click"buy it now"
- CosplayFu (firstname.lastname@example.org) 01-26 00:09
- Hello,Dino.Thanks for your support. Could you please submit your ticket through www.cosplayfu.com/support?
- CosplayFu (email@example.com) 01-06 20:50
- Hello,Codeh.Thanks for your support. They are the same.
- CosplayFu (firstname.lastname@example.org) 11-16 21:02
- Hello,Lor.Thanks for your support. The special offer will be stayed until at the end of this year.And there is no extra fee for customer size.
- CosplayFu (email@example.com) 02-02 03:27
- Hi, Dino.You can choose the size which you want. And the arrival day is decided by the shipping way you choose.Last, it is free shipping, if you choose Hongkong post,but if you choose other shipping ways, you will cost extra money.