Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (email@example.com) 01-05 03:10
- Hi Louise,yes,the cap has an elastic stretch.n_n
- CosplayFu (firstname.lastname@example.org) 09-29 14:47
- Hello Kira- Chan, if you wish you can choose the wing that you like here. n_n
- CosplayFu (email@example.com) 09-23 17:12
- Hello Emily, thanks for your message & great support , you really appreciate Cosplay FU team!It'll be sooo great if you can share cosplay photos with all CosplayFU members worldwide---
- CosplayFu (firstname.lastname@example.org) 09-22 18:52
- Hello Emily C., Touhou is one of the popular cosplay option, it's a Japanese game. You can check more detail information about 'Touhou Project' from wikipedia & google. n_n
- CosplayFu (email@example.com) 09-22 18:49
- Hello Emily C., yes, you can order the costume only, no need to order fullset (like wig + boots + accessories). n_n
- CosplayFu (firstname.lastname@example.org) 07-07 19:58
- Hello Elizabeth, bow knot & belt is not included with this costume but you can submit a Support Ticket (with product link and request) and my teammates will check if they can add this for you. n_n
- CosplayFu (email@example.com) 06-03 03:21
- Hello Scythr, yes, you can select custom size and fill up the required size box, and we can tailor made for you. If you need to change the colors, please submit ticket (with product link, requests & reference pictures) to our Support Center and let our tailors check if they can change for you. n_n
- CosplayFu (firstname.lastname@example.org) 09-04 22:29
- How big do you want? We can make for you. Please contact support center first.
- CosplayFu (email@example.com) 08-31 21:56
- Hello,you can.Please submit your ticket to our support center www.cosplayfu.com/support/.
- CosplayFu (firstname.lastname@example.org) 05-15 23:25
- Hello Rylee Habul. Do you mean you want to change the color of the costume? If so, yes, we can change for you. And please submit your ticket to our support center.
- CosplayFu (email@example.com) 03-18 02:47
- You'd better to wash it by hands. If you have any questions, feel free to submit your ticket at the" Support Center"
- CosplayFu (firstname.lastname@example.org) 09-20 23:58
- Hello Kristen Bailey, if you order now, and choose a fast shipping, it can reach you on time.
- CosplayFu (email@example.com) 04-15 21:29
- Hello,Ashley.Thanks for your review. Of course, the wings are too hard to make.Hope you can understand.