Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (firstname.lastname@example.org) 02-02 16:17
- Hello Dee, Yes, we can tailor make the size for you. Choose ‘custom size’ and fill up the measurements you want. If you’ve questions about the size, please check http://www.cosplayfu.com/blog/how-to-order-custom-size-costume/ for step-by-step guidelines or simply contact our Support Center and let my teammates help you directly. n_n
- CosplayFu (email@example.com) 11-25 21:01
- Hello Izzy. No, we aren't. But if you want, we can try to find for you. Please contact our support center for the details.
- CosplayFu (firstname.lastname@example.org) 08-19 04:05
- Hello Kiaraphantomhive, it is a dress. n_n
- CosplayFu (email@example.com) 06-18 22:53
- Hello feasty4, thanks for your support to us, we can make any length of this skirt for you, what you need to do is leaving your request in 'Remark' when you order it.
- CosplayFu (firstname.lastname@example.org) 10-20 23:33
- Hello drwho1, this costume is like a regular skirt, without panties. If you would like to change it, please submit ticket (with product & request) to our Support Center at http://www.cosplayfu.com/support/ and let our tailors check if we can make for you. :)
- CosplayFu (email@example.com) 10-12 22:12
- Hello,Su-Li.Thanks for your support. Hongkong Post will take 2-3 shipping days. But all of our costume are tailor-made,so it will take a few days for us to prepare.
- CosplayFu (firstname.lastname@example.org) 10-12 03:37
- Hello Clariz, since we do not keep this costume in stock, we are afraid we still need 12-17 business days to make for you; and it will not able to reach you before Halloween if you order now.
- CosplayFu (email@example.com) 05-29 21:44
- Hello Alice. We are sorry that the crescent moon doesn't on the outfit.
- CosplayFu (firstname.lastname@example.org) 02-09 00:29
- hello, you can choose "custom size" in the size box, and fill the size from with your own measurements. ^ ^ And you also can leave us a remark if you have any requirements for the costume.
- CosplayFu (email@example.com) 10-25 22:34
- Hello, no, the offer will last for a while. ^ ^