Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (firstname.lastname@example.org) 07-12 01:21
- Hello CJcosplay, if you order standard size now (about 12-17 business days) and use the fastest shipping method ( Premium Express , 3-6 days shipping time).*All shipping information (including methods, cost & estimated delivered date) will be shown in order page, before payment; you can pay extra cost to upgrade shipping method there.*Please remember to mark down the date (you need it) in the order form when you order it.
- CosplayFu (email@example.com) 06-30 03:42
- Hello Cat Wright, thanks for your support, our billing team will check product price periodically, and if the original price will make us fall into deficit, then we will adjust the price. n_n**The price we answered your question is about 1 year ago already, at 2012-06-12.
- CosplayFu (firstname.lastname@example.org) 06-10 22:19
- Hello PhantomHearts127, please check How To Use Coupon? for your reference. n_n
- CosplayFu (email@example.com) 02-17 15:12
- Hello Tabbycatangel the actual product looks like what the photo shown, if you need to change the details, please submit a ticket ( with product link & request ) to our Support Center, and let my teammates help you directly. n_n
- CosplayFu (firstname.lastname@example.org) 01-18 00:59
- Hi Yuna, yes, please submit a ticket (with wig reference pictures & request) to our Support Center and our tailor will check if they can make for you. n_n
- CosplayFu (email@example.com) 01-09 21:59
- Hello christine, pls submit a ticket (with product link & request) to our Support Center at http://www.cosplayfu.com/support/ and let my teammates help you directly. n_n
- CosplayFu (firstname.lastname@example.org) 10-03 20:25
- Hello Deb, please measure and check the size chart, if the standard size fits you, you don't need to order custom size. n_n*If you order the standard size (2 weeks processing time) now & use fastest shipping (UPS, 4-6 days shipping time), it will reach you around 26th Oct.*All shipping information (including methods, cost & estimated delivered date) will be shown in order page, before payment.*Custom size costume doesn't charge extra cost, but the processing time will be longer than standard size costumes; for this costume in custom size, we need about 3 weeks to make it.
- CosplayFu (email@example.com) 07-04 21:38
- Hello Fang-San, thanks for your comment, we are so glad you like it.(*^__^*)
- CosplayFu (firstname.lastname@example.org) 06-12 04:15
- Hello Cat Wright, thanks for your support to us, the price for the whole set (include hat, shirt, tie, belt, coat, pants) is 93.91USD. n_n
- CosplayFu (email@example.com) 01-05 21:49
- Hello Cosplayer012,we can offer you an commission for this shoes.Can you please send some pictures about the shoes and contact to our Support Center at http://www.cosplayfu.com/support/.
- CosplayFu (firstname.lastname@example.org) 11-13 21:43
- Hello rhodestwin,Please submit ticket (with requests) to our Support Center at http://www.cosplayfu.com/support/.
- CosplayFu (email@example.com) 08-14 22:26
- Hello, Thanks for your support. How do you think this ears: http://www.cosplayfu.com/product/Bear+Ear+and+Tail+from+Ouran+High+School+Host+Club ^ ^ If you don't like it, you can contact us in Support Center here http://www.cosplayfu.com/support/ for a commission.