Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use China Post, Hong Kong Post or USPS. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (email@example.com) 05-23 22:58
- Ciao Giuseppina,si prega di inviare biglietto (con collegamento del prodotto e richiesta) al centro assistenza e lasciare che il nostro sarto verificare se possono fare per voi. n_nHello Giuseppina,please submit ticket (with product link & request) to our Support Center and let our tailor check if they can make for you. n_n
- CosplayFu (firstname.lastname@example.org) 05-23 22:52
- Ciao Giuseppina,se ordine di formato standard ora e utilizzare il metodo di spedizione più veloce (UPS, 4-6 giorni di tempo di trasporto), si raggiungerà intorno alla fine di giugno. n_n* Tutte le informazioni di trasporto (inclusi i metodi, costi e data di consegna stimato) verrà visualizzato in ordine di pagina, prima del pagamento, si può pagare il costo supplementare di aggiornare il metodo di spedizione là.* Ricordati di segnare la data (ne avete bisogno) nel modulo d\'ordine quando lo ordinate. :)Hello Giuseppina,if you order standard size now and use the fastest shipping method (UPS, 4-6 days shipping time), it will reach you around late June. n_n*All shipping information (including methods, cost & estimated delivered date) will be shown in order page, before payment; you can pay extra cost to upgrade shipping method there.*Please remember to mark down the date (you need it) in the order form when you order it. :)
- CosplayFu (email@example.com) 05-22 22:25
- Hello memen, yes, please submit ticket (with product link, request & reference pictures) to our Support Center and let my teammate find for you directly. n_n
- CosplayFu (firstname.lastname@example.org) 07-13 01:04
- Hello Pauline, pls submit a ticket (with product link & request) to our Support Center at http://www.cosplayfu.com/support/ and let my teammates help you directly. n_n
- CosplayFu (email@example.com) 10-29 01:53
- Hello,nikki. Thanks for your support.It is glad that you received your order on time.
- CosplayFu (firstname.lastname@example.org) 10-05 05:08
- Hello nikki, thanks for your support. We will try our best to make your costume. :)
- CosplayFu (email@example.com) 09-26 21:56
- Hello,Nikki.Thanks for your support to us.
- CosplayFu (firstname.lastname@example.org) 09-24 20:26
- Yes, it will be just a bit different. If you want, after you make your order, we can send you photos first before we ship it.
- CosplayFu (email@example.com) 09-18 20:49
- Hello nikki, this costume is sold out because we run out all our materials. >_< We can customize a second version for you, but some details may be different. You can contact us in Support Center if you want to know more details. ^ ^
- CosplayFu (firstname.lastname@example.org) 02-19 20:50
- Hello adennise, thanks for your support. We are so glad that you love our costume~