Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (firstname.lastname@example.org) 07-22 04:07
- Hello KaMeliNeli, there are some details for this costume is different from the other two, so the price will be different.
- CosplayFu (email@example.com) 04-07 23:23
- Hello Ash, only the pants have pockets.
- CosplayFu (firstname.lastname@example.org) 03-16 03:11
- Hello Levy, the costume is made of polyester, so we don't suggest for daily use. n_n
- CosplayFu (email@example.com) 02-04 21:58
- Hi Rinka, the days are just for the shipping time, after you ordered it, there will take another 12-17 business days for preparing if you choose the standard size, the custom size will take about 25 business days for preparing.n_n
- CosplayFu (firstname.lastname@example.org) 02-04 20:44
- Hi Rinka, which shipping method do you choose? The free shipping method (HongKong Post)will take about 20-30 business days, EMS(12-15 days shipping time)UPS (3-5 days shipping time)HongKong Speedpost (7-10 days shipping time) n_n
- CosplayFu (email@example.com) 11-14 01:37
- Hello Mina,you can get this without the pants.Please submit ticket (with product link & requests) to our Support Center at http://www.cosplayfu.com/support/.
- CosplayFu (firstname.lastname@example.org) 06-30 21:38
- Hello, Chris, if you can choose customer size, that will fit you more. The prosessing time will be the same,because all the costumes are tailor-made.^^ If you need it in a short time, please leave the convention date for us. Then we will process your order more quickly.
- CosplayFu (email@example.com) 04-27 21:36
- Hello, Thanks for your support. You can make it bigger. You just need to remark down, when you place order.
- CosplayFu (firstname.lastname@example.org) 03-03 07:48
- Dear Jonathan, Yes, we can make kid size. When you make your order, you can choose customer size and leave your size there.
- CosplayFu (email@example.com) 03-03 07:48
- Hello ukevamp, thanks for your support. We are so glad that you like our costumes. ^_^