Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use China Post, Hong Kong Post or USPS. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (firstname.lastname@example.org) 04-30 20:09
- Hello elisa, the time will a bit tight. If you order custom size (about 3 weeks making time) now & use fasterst shipping method (UPS, 4-6 days shipping time), it will probably can reach you on time, but we cannot 100% guaranteed the exact delivered date, hope you can understand. *If you order standard size (about 2 weeks making time) now & use UPS, it probably can reach you on time.*All shipping information (including methods, cost & estimated delivered date) will be shown in order page, before payment; you can pay extra cost to upgrade shipping method there.*Please remember to mark down the date (you need it) in the order form when you order it. :)
- CosplayFu (email@example.com) 04-28 21:17
- Hello Mandy, it doesn't matter. n_n
- CosplayFu (firstname.lastname@example.org) 04-28 21:16
- Hello Mandy, the costume need 12-17 business days to make, if you choose the fastest way (UPS, 4-6 days shipping time)and place an order now, it may reach you by May 23rd. But you need pay the extra shipping fee, and if you also want the custom size, it need 20 days to make, then we are afraid it may not reach you on time. If you have an idea, please contact us. n_n
- CosplayFu (email@example.com) 04-23 22:00
- Hello john coffee, is there any problems for this costume? please tell us, we are pleased to be at your service. n_n
- CosplayFu (firstname.lastname@example.org) 03-22 18:19
- Hello kyla, please measure & check the size box and see if the standard size costume fit you. Or, you can choose 'custom size' and fill up your exact body size, and we can tailor made it for you. n_n*Custom size costume doesn't charge extra cost, but the processing time will be longer than standard size costumes; for this costume in custom size, we need about 3 weeks to make it (excluding the shipping time).
- CosplayFu (email@example.com) 03-04 20:02
- Hi Charlotte, after you choose the "custom size" option, please fill up your exact measurements and our tailor will tailor made for you, in normal, our tailor will measure the clothes a bit bigger than your measurement that make it more fit you.n_n
- CosplayFu (firstname.lastname@example.org) 03-03 20:14
- Hi Sara, how long do you want? Skirt length is in proportion, if the photo shows skirt reaches the knee, then the length will be adjust for different sizes.n_n
- CosplayFu (email@example.com) 01-16 20:59
- Hello lucy, thanks for your support to us. Maybe you can try to wear more clothes underneath the top, or find a local tailor to fix it for you. n_n
- CosplayFu (firstname.lastname@example.org) 08-20 20:56
Daniela, we offer free worldwide shipping, (Hong Kong Post, will take about 20-30 business days to deliver).If you want quicker shipping, extra payment will be needed.^^
All shipping information (methods, cost & estimated delivered date) will be shown in order page, before payment.
- CosplayFu (email@example.com) 08-07 04:33
- Hello Holo, pls submit a ticket (with product link & request) to our Support Center at http://www.cosplayfu.com/support/ and let my teammates help you directly. n_n
- CosplayFu (firstname.lastname@example.org) 07-08 23:18
- Hello Kokoa, we accept commission, pls submit a ticket (with picture link & question) to our Support Center at http://www.cosplayfu.com/support/
and let our tailor check if they can make for you. n_n
- CosplayFu (email@example.com) 07-06 12:01
- Hello Alex, yes, you can choose 'Custom size' from drop-down 'Size' option and enter exact body size of your daughter instead of the costume size. Our tailors will tailor make the costume fit for your daughter. n_n
- CosplayFu (firstname.lastname@example.org) 07-06 00:48
- Hello Luna, yes, you can just buy the coat, pls submit a ticket (with product link & request) to our Support Center at http://www.cosplayfu.com/support/ and let my teammates help you directly. n_n
- CosplayFu (email@example.com) 06-20 23:46
- Once we ship your package, we will send you a delivery notification email (including tracking link & tracking number) directly; or, you can simply click 'Track Order' to check your order delivery status. if you did’t receive the e-mail , maybe the we are still waiting for the tracking number.
- CosplayFu (firstname.lastname@example.org) 06-02 02:37
- Hello Valerie, yes, please just choose the custom size and fill up the size you want, and write the 'skirt length I want: xx cm) in 'remark box' in order form, our tailor will adjust the length & custom made the costume size for you. n_n
- CosplayFu (email@example.com) 05-24 22:48
- Hello, Thanks for your photos, It’s wonderful. you can submit a ticket in our Support Center. you will get extra 10% off discount. http://www.cosplayfu.com/blog/cheap-cosplay-discount/
- CosplayFu (firstname.lastname@example.org) 03-25 21:26
- Hello,Cindy.Thanks for your support to us. It is 79.2 USD.