Source from Wikipeida
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (firstname.lastname@example.org) 05-20 21:17
- Hello, about your order status, please contact us through http://www.cosplayfu.com/support/, our teammates will check for you once we receive your ticket.
- CosplayFu (email@example.com) 05-15 22:04
- Hello Miku, o(≧ω≦)o Thanks for your message & support, you really appreciate CosplayFU team! It'll be sooo great if you can share few cosplay photos with all CosplayFU members worldwide~~~And the head cap and a stand aren't including. If you want to buy, you can contact us. n_n
- CosplayFu (firstname.lastname@example.org) 06-11 12:55
- Hello Neko, if you want a smaller size wig then please submit a Support Ticket (with product link & request) to our Support Center and let my teammates help you directly. n_n
- CosplayFu (email@example.com) 05-18 03:03
- Hello Nicole, we are sorry we do not have physical store.
- CosplayFu (firstname.lastname@example.org) 03-03 04:05
- Hello yukim, yes, the wig is 130cm. Do you mean this Miku Wig (Blue Green) from Vocaloid ? That one is about 120cm. n_n
- CosplayFu (email@example.com) 02-18 01:05
- Hello Alanna, this wig can be ready within 1 week, and if your friend order now and choose faster shipping (e.g. USPS, 7-15 days shipping time), it can reach your friend on time. n_n *All shipping information (methods, cost & expected delivered date) will be shown in order page, before payment.
- CosplayFu (firstname.lastname@example.org) 08-28 22:26
- Hello,it depends on the current exchange rate.How about this one:http://www.cosplayfu.com/product/Miku+Wig+%28HML%29+from+Vocaloid
- CosplayFu (email@example.com) 08-02 23:10
- The pigtales are clips.
- CosplayFu (firstname.lastname@example.org) 08-02 23:11
- The pigtales are clips.
- CosplayFu (email@example.com) 07-27 23:26
- Hello. The wig is about 130cm long.
- CosplayFu (firstname.lastname@example.org) 05-22 21:55
- Hello. Yes, it could. Please contact our support center.
- CosplayFu (email@example.com) 03-14 05:00
- If you have any questions, feel free to submit your ticket at the" Support Center"
- CosplayFu (firstname.lastname@example.org) 10-16 03:59
- Hello,Crissie. Thanks for your support. We offer free shipping to worldwide by Hongkong Post.It takes 15-20 business days to reach you after shipment. If you want it reaches earlier, you can change a faster shipping way. Shipping will be shown to you after you click"buy it now" and before you make payment.
- CosplayFu (email@example.com) 10-14 21:46
- Hello Gemma, it's £ 48.51, you can order it at our UK site here: http://www.cosplayfu.co.uk/product/Miku+Cosplay+Wig+Separate+from+Vocaloid/
- CosplayFu (firstname.lastname@example.org) 09-06 00:53
- Hello,Joe. Thanks for your support. We ship it from Hongkong,China.
- CosplayFu (email@example.com) 07-27 23:50
- Hello,Abby.Thanks for your support. Could you please submit your ticket through http://www.cosplayfu.com/support/?
- CosplayFu (firstname.lastname@example.org) 07-04 21:19
- Hello,tori.Thanks for your support. We offer free shipping to worldwide by Hongkong Post. It will take 15-20 business days after we ship it. If you want it reach you earlier, you may choose a faster shipping method. The shipping methods will be shown in the order form after you click 'Buy it now' and before you make payment.
- CosplayFu (email@example.com) 05-23 23:06
- Hello,Jane. Thanks for your support.
- CosplayFu (firstname.lastname@example.org) 05-16 21:55
- Hello, Jane. Thanks for your support. It may be a little dark.
- CosplayFu (email@example.com) 05-08 19:39
- Hi Sophie, we provide free shipping (HongKong Post) for all items, it takes about 15-20 working days to reach UK; so it may reach you in early June; you may pay extra shipping fee to change a faster shipping method. The shipping methods will be shown in the order form after you click 'Buy it now' and before you make payment.
- CosplayFu (firstname.lastname@example.org) 04-25 23:58
- Hello, Moeina. Thanks for your support. It is 69.3USD, including shipping fee by Hongkong Post or China Post. We offer shipping method to worldwide.
- CosplayFu (email@example.com) 03-03 10:39
- Hello Yuu, thanks for you review. We've updated the photo.