Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (firstname.lastname@example.org) 07-11 04:53
- Hello mayu this wig is made of heat-resisting fiber, you can use tools which under 200 degree centigrade to style it. But we don’t recommend you change the style too much. If you want another style wig of this color and length, you can submit tickets to our Support Center and let my teammates help you directly. n_n
- CosplayFu (email@example.com) 08-04 20:05
- Hello Jessi, just wash the wigs properly, and it will remains the same shape & style. n_n*How to wash wigs?You can wash in cold water with shampoo and wash gently. But remember do not brushes until it dry. When it is dry, then you can brush wigs into desired style.
- CosplayFu (firstname.lastname@example.org) 07-22 23:25
- Hello Zahira, If you not sure, you can choose from http://www.cosplayfu.com/search/?s=luka&type=wig
- CosplayFu (email@example.com) 09-08 02:42
- Hello,we are afraid that we could not tell the exact day.So please make your order earlier.
- CosplayFu (firstname.lastname@example.org) 08-10 04:13
- The color in the image could look slightly different from the actual product ，but the same as the picture show.
- CosplayFu (email@example.com) 01-19 02:35
- Hello,Mizuki.Thanks for your support. Yes, the wig is soft.
- CosplayFu (firstname.lastname@example.org) 11-11 21:28
- Hello,maah.Thanks for your support. It is about 100cm.