Source from Wikipeida
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (firstname.lastname@example.org) 10-29 22:17
- Hello nick,it doesn't has a string,if you want it with a string ,when you order,pls leave your requirement in the remarks,we will make it for you.
- CosplayFu (email@example.com) 07-06 19:26
- Hello Renny, the size of the Hat is around 22.5 inches. So, this Hat can fit on your head as it is little stretchable. n_n
- CosplayFu (firstname.lastname@example.org) 02-11 08:47
- Hello toa, this hat is fixed size, and if you order it & find it doesn't fit you later, we are afraid we cannot issue refund nor exchange for other size for you. So, please measure & make sure the size fits you. n_n
- CosplayFu (email@example.com) 02-01 22:29
- Hello,Don.Thanks for your support to us.It may Fade.
- CosplayFu (firstname.lastname@example.org) 01-29 21:30
- Hello manu,you`re welcome.Thanks for supporting CosplayFu.com.
- CosplayFu (email@example.com) 01-29 01:41
- Hello Don,no it won`t.But please keep it away from rain.
- CosplayFu (firstname.lastname@example.org) 01-28 22:45
- hello, the diameter of the head size is 18cm, so mean the circumference is about 56.55cm. Seems it can fit. ^ ^
- CosplayFu (email@example.com) 01-26 09:31
- Hello, ^ ^ Thanks for your support, this hat is one size to fit all, it don't have custom size. ^ ^
- CosplayFu (firstname.lastname@example.org) 09-18 22:23
- Hello,jack,the diameter is about 30 cm.
- CosplayFu (email@example.com) 08-22 20:47
- We are in Hong Kong. We can ship to Malaysia.
- CosplayFu (firstname.lastname@example.org) 08-21 21:40
- Hello,please submit your ticket to our support center www.cosplayfu.com/support/
- CosplayFu (email@example.com) 08-19 20:51
- Hello,it's made from real straw.
- CosplayFu (firstname.lastname@example.org) 07-27 22:41
- We are sorry that the size is fixed. And the diameter is about 30cm. Is that OK for you?
- CosplayFu (email@example.com) 07-12 20:35
- Hello. If you want to buy it on its own, you need to contact support center first. And we need 3 business days to prepare for you and it will take several days for the product to reach you after shipment.
- CosplayFu (firstname.lastname@example.org) 07-11 04:50
- Hello. As for the accessories, you will need to purchase over $60. If you want to buy it on its own, you will need to pay more. And if you want to receive it within a week, it will be too rush to ship.
- CosplayFu (email@example.com) 07-06 20:48
- For the category of "Accessory Package", you will need to purchase over 50USD. If you want to buy it on its own, you will need to pay more. And if you place your order in recently and select a faster shipping method, we think the products will reach you on time. And please leave your camp date in the "remark" when you place order.
- CosplayFu (firstname.lastname@example.org) 05-29 21:30
- Hello Kevin. We are sorry that the size is fixed. But the hat is large enough.
- CosplayFu (email@example.com) 05-26 21:42
- The diameter is about 18cm
- CosplayFu (firstname.lastname@example.org) 03-16 21:38
- CCNow accepts: 1. Visa 2. MasterCard 3. American Express 4. Discover/Novus 5. Diner's Club 6. JCB cards 7. Paypal
- CosplayFu (email@example.com) 03-03 07:47
- Hello Nami Swan, thanks for your support. :)