Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (firstname.lastname@example.org) 11-17 19:31
nicegame, we are from Hong Kong, and only have online shops. n_n
- CosplayFu (email@example.com) 11-10 04:06
- Hello Reg, we are not sure which grey color you refer to, but we accept custom modification on changing color/material/design, please submit ticket (with product link, reference pictures & request) to our Support Center and let my teammate helps you directly. n_n
- CosplayFu (firstname.lastname@example.org) 09-02 21:30
- Hello Patricia, please submit ticket (with order number & description) to our Support Center and let my teammates help you directly. n_n
- CosplayFu (email@example.com) 07-28 10:44
- Hello Chris, if your size is not on the list, simply select the 'custom size' and fill up your exact body size, and our tailor will make your costume size as required. ^_^*Custom size costume doesn't charge extra cost, but the processing time will be longer than standard size costumes; for this costume in custom size, we need about 3 weeks to make it (excluding the shipping time).
- CosplayFu (firstname.lastname@example.org) 02-17 20:26
- Hello Clow, for you to make sure of the size, please follow the instructions on "How to measure" under Ordering Information. Since our tailors make costumes only after received orders, so if we made correct costumes size for you as you ordered but it just doesn't fit you, we are afraid we are unable to exchange another size costume for you, hope you can understand. n_n
- CosplayFu (email@example.com) 01-13 23:51
- It just reaches to the waist or hip. You can tell us how long you want for the top when you make the order. :)
- CosplayFu (firstname.lastname@example.org) 09-20 09:29
- Hello Carlos, the actual costume is just same as the photo shown; if you'd like to change the color, please submit ticket (with product link & request) to our Support Center and let our tailor check if they can make for you. n_n
- CosplayFu (email@example.com) 04-15 21:37
- Hello,PaoGabi.Thanks for your support to us. Could you please send us some clear pictures, the comic name and character name for the wig you want? Then we can tell if we can make it for you.
- CosplayFu (firstname.lastname@example.org) 04-05 21:43
- Hello,Joalisson.Thanks for your support to us. Shipping details will be shown after you click"buy it now"and before you make payment. If you have made order,you can check it through http://www.cosplayfu.com/orderstatus/
- CosplayFu (email@example.com) 08-02 23:48
- Thank you for supporting us.
- CosplayFu (firstname.lastname@example.org) 03-29 01:39
- The price will be the same.
- CosplayFu (email@example.com) 01-23 20:10
- Yes, we can do commission for you. But could you please send us a reference color to us?