Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use China Post, Hong Kong Post or USPS. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (firstname.lastname@example.org) 05-12 21:54
- Hello Demi, if you order standard size and use fastest shipping (UPS, 4-6 days shipping time), it probably will reach you in early June; if you use free shipping (Hong Kong Post, 20-30 days shipping time), it probably will reach you in mid-June or late June. n_n*All shipping information (methods, cost & estimated delivered date) will be shown in order page, before payment.*Please remember to mark down the date (you need it) in the order form when you order it. :)
- CosplayFu (email@example.com) 11-21 22:03
- Thanks for your support to us.
- CosplayFu (firstname.lastname@example.org) 10-11 22:11
- Hello,James,thanks for supporting us.Please submit ticket (with product link & requests) to our Support Center at http://www.cosplayfu.com/support/,then we will solve the problem for you soon.
- CosplayFu (email@example.com) 10-09 21:55
- Hello,James,thanks for supporting us.Please submit ticket (with product link & requests) to our Support Center at http://www.cosplayfu.com/support/ and let our tailors check if we can make for you.
- CosplayFu (firstname.lastname@example.org) 10-09 22:15
- Hello,James,thanks for supporting us.If you want a zipper on it,we can make for you.Please leave your remark when you make orders.
- CosplayFu (email@example.com) 08-01 03:30
- If you order the size which is in stock, we need 12-17 business days to prepare. And by free shipping, it will take another 20-30 days for the product to reach you after we ship it.You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
- CosplayFu (firstname.lastname@example.org) 08-01 03:28
- Hello. Normally we need 12-17 business days to prepare. But if you order it by custom size, it will take 15-20 for us to make for you. For UPS, it will take another 5-10 days for the product to reach you.
- CosplayFu (email@example.com) 07-29 04:52
- Hello. We need 12-17 business days to prepare the costume for you. If you order it by custom size, it will take 15-20 for us to make. And by UPS, the shipping time is 5 - 10 days to Australia.
- CosplayFu (firstname.lastname@example.org) 07-28 20:38
- Thanks for supporting.
- CosplayFu (email@example.com) 07-27 22:46
- There is no extra fee for custom size, you just choose 'custom size' in the size option, and fill in the measurements in the size box provided will be okay. And it will take 15–20 working days to customize your costume by professional dressmaker.If you want it to reach you before August 26th, we suggest you to select a faster shipping method like UPS.