Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use China Post, Hong Kong Post or USPS. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (email@example.com) 05-19 20:53
- Hello,the color of the coat will be as the picture, it‘s bule.if you want to change the color outside or
inside the coat ,When you order,Pls leave your requirement in the remark box,then we will help you.
About the belt,yes,It a separate belt.i'm sorry that we haven't a actual costume in office now,so we can't provide more detail picture to you now.we will update more picture in the future.n_n
- CosplayFu (firstname.lastname@example.org) 08-16 02:17
- Hello joshua isubol, mostly we recommended to hand wash will be better.
- CosplayFu (email@example.com) 06-05 18:33
- Hello Your Awesome, if you want the sleeves of the shirt to be long then please submit a support ticket. My teammates will reply to you with this. n_n
- CosplayFu (firstname.lastname@example.org) 06-03 17:51
- Hello ananomous, This costume set includes all items shown in the picture. Shirt does not have sleeves. The coat has full sleeves. n_n
- CosplayFu (email@example.com) 06-02 20:22
- Hello Hunter, Thanks for writing in. Custom size doesn't charge extra cost, but the processing time will be longer, we need about 60 business days to make it (excluding shipping time). n_n
- CosplayFu (firstname.lastname@example.org) 05-29 03:42
- Hello Hunter Weber, yes, you can do that, and what you need to do is submitting a ticket with product link and your request to our support,and we will follow it. n_n
- CosplayFu (email@example.com) 05-29 03:20
- Hello Hunter Weber. Pls submit ticket (with product link & request) to our Support Center at http://www.cosplayfu.com/support/ and let my teammates help you directly. n_n
- CosplayFu (firstname.lastname@example.org) 05-01 22:02
- Hello, Peanut. The processing time is 12-17 business days (not including shipping time), we include free shipping (Hong Kong Post, 20-30 days shipping time)worldwide, you can pay extra cost to change faster shipping method. The estimated delivered date and all shipping information will be shown in order page.
- CosplayFu (email@example.com) 04-17 22:13
- Hello,Bk-201.Thanks for your support to us.Could you please submit your ticket to our support center?
- CosplayFu (firstname.lastname@example.org) 01-26 08:49
- Color changing is a free services for customer, you don't have to submit a ticket, only a remark we can do it for you, but you also can submit us a ticket to us to confirm it.
- CosplayFu (email@example.com) 01-23 21:21
- Hello tommy, yes, the chest & leg accessories are included, if you'd like to change the color, please submit ticket (with product link & request) to our Support Center at http://www.cosplayfu.com/support/ and let our tailors check if we can make for you. :)
- CosplayFu (firstname.lastname@example.org) 01-08 20:53
- Hello, you can just order 1 piece, please contact us in Support Center here http://www.cosplayfu.com/support/ for the quotation.
- CosplayFu (email@example.com) 12-15 21:00
- Hello Mike,the out side of this coat is black,and it`s inside is green.The coat is not reversible.You can also change the color if you want.Please feel free to contact our support center at http://www.cosplayfu.com/support/.
- CosplayFu (firstname.lastname@example.org) 11-20 20:44
- Do you mean that you want to change the color of the inner accessories on the shirt?
- CosplayFu (email@example.com) 10-26 23:39
- Hello,Hehe,the belt has actual wire.
- CosplayFu (firstname.lastname@example.org) 10-22 21:32
- Hello,XAbsoluteZeroX,thanks for supporting us.Normally it takes 12-17 business days for us to prepare.Shipping time is different according to your shipping method and country.We are afraid that the time is too rush.However, we have a list of our ready-to-ship costumes & wigs at [ http://www.cosplayfu.com/readytoship/ ] provide with the standard sizes ['In stock(size)']. If you order them and choose faster shipping methods, they will be able to reach you before Halloween.
- CosplayFu (email@example.com) 05-05 21:31
- Hello Red/rum. The gloves are included.
- CosplayFu (firstname.lastname@example.org) 03-29 01:34
- Hola, it costs about 994 peso.
- CosplayFu (email@example.com) 02-15 03:53
- Hello,Zero.Thanks for your support. There is no extra fee. And please leave your requirements at the remark box when you place order.
- CosplayFu (firstname.lastname@example.org) 08-05 22:05
- Hello,Tomek.Thanks for your support to us. Could you please submit your ticket through www.cosplayfu.com/support?
- CosplayFu (email@example.com) 05-30 21:12
- Hello,Air Vee. Thanks for your support. Of course, you can make in black.There is no extra fee for changing color. Please leave the color you want in the remark,when you place order.
- CosplayFu (firstname.lastname@example.org) 05-18 21:34
- Hello, thanks for your support. It is glad that you love our costume. It may be a bit different from different manufacturers.
- CosplayFu (email@example.com) 04-27 21:39
- Hello, Hajtez. Thanks for your support.The gloves are included. Could you please send some clear picture about the costume, so that we can fix your problem.
- CosplayFu (firstname.lastname@example.org) 04-12 22:19
- Thanks for your support to us.
- CosplayFu (email@example.com) 04-06 22:10
- Hello,Asakanko. Thanks for your support. 1)Yes, it come together. The costume includes: Shirt,coat,pants,belt. 2)Could you please send some clear photo about the mask through http://www.cosplayfu.com/support/, so that we can make sure whether the product you want.
- CosplayFu (firstname.lastname@example.org) 04-06 22:07
- Hello, Gentleman. Thanks for your support. It is glad that you love our costume. Could you please send some clear pictures of the daggers/swords to email@example.com, so that we can make sure whether we can do it.
- CosplayFu (firstname.lastname@example.org) 04-06 22:01
- Hello,J. Thanks for your support. It is black.
- CosplayFu (email@example.com) 03-05 09:15
- Hello Derik, thanks for your support to Cosplayfu. :)
- CosplayFu (firstname.lastname@example.org) 03-03 09:59
- Dear Brandon Navarre, Thanks for your support.We are so glad to hear that you love it.^^Hope you have fun in the anime convention.^^