Brett Martin
07-11 21:17
Costume finally arrived, and it barely doesn't fit me (even though I gave my exact measurements) the length is correct, but the width not so much. Its very disappointing as I had planned to wear it at my first convention. Its a nice looking costume, and would still recommend it. Probably going to order a larger one in the future, but definitely not enough time now for this convention, maybe the next time around.
CosplayFu (support@cosplayfu.com) 07-12 00:43
Hello Brett Martin,
If we make the correct size but the size is not suitable for you. We can give you a lower price to purchase it again., please submit ticket (with product link & request) to our Support Center and let my teammate helps you directly. n_n
Lilly Robins
09-23 15:30
If I purchase this on the 28th of September, will it be at my house in time for a pre-halloween video game convention I plan on attending on the 30th of October?
CosplayFu (support@cosplayfu.com) 09-24 02:18
Hello Lilly, the time is a bit tight.
*If you order it now (about 3 weeks making costume time) and use the faster shipping method (Express, 7~15 days shipping time), it will reach you around end of October or early November.
*We will try our best to hurry up the processing time, but we are unable to guaranteed it can reach you before Halloween, hope you can understand. (n__n)
【1】 All shipping information (including methods, cost & estimated delivered date) will be shown in the order page, before payment; you can pay extra cost to upgrade shipping methods there.
【2】 Please remember to mark down the date (you need it) in the order form when you order it. :)
Jess Peskin
01-05 10:16
Hello! I was just wondering, Does the hat come with the wig? cause I was not sure. can it come without it?
CosplayFu (support@cosplayfu.com) 01-05 20:29
Hello Jess Peskin, for this item, the wig is not included. This item only includes: top, cloak, hat. :)
Malcolm
10-12 12:09
2 questions if that's alright.
1. Where is the best place to measure head circomference?
2. If I place an order to get a costume for someone around 6-8 years old, would it take longer or shorter to make since it's smaller than usual? I'm wondering if it'll be possible for it to arrive before Halloween.
CosplayFu (support@cosplayfu.com) 10-12 20:04
Hello Malcolm, thanks for your message. If you order it now (about 2-3 weeks making costume time) and use the fastest shipping method (Premium Express, 3-6 days shipping time), it probably can reach you before Halloween.
*But we unable to 100% guaranteed it can reach you before Halloween, hope you can understand.
*Please remember to mark down the date (you need it) in the order form when you order it. :)
If you need further assistance, please submit ticket (with product link & request) to our Support Center and let my teammate helps you directly. n_n
Stephanie
10-04 20:36
If we were to place an order for this costume tomorrow, would it be possible to it to arrive in Houston, Texas prior to Halloween on October 31st?
Thank you. Stephanie
CosplayFu (support@cosplayfu.com) 10-05 00:36
Hello Stephanie, should be yes, if you order it now (about 2-3 weeks making costume time) and use the fastest shipping method (Premium Express, 3-6 days shipping time), it will reach you before Halloween. (n__n)
*All shipping information (including methods, cost & estimated delivered date) will be shown in order page, before payment; you can pay extra cost to upgrade shipping method there.
*Please remember to mark down the date (you need it) in the order form when you order it. :)
Gavin Mayoros
01-05 20:02
I ordered on December 1st still hasn’t come where is it????
CosplayFu (support@cosplayfu.com) 01-05 21:37
Hello Gavin Mayoros, we cannot find your order through this email (letsgoboi1234@gmail.com),
, please submit ticket (with order number) to our Support Center and let my teammate helps you directly. n_n
, please submit ticket (with order number) to our Support Center and let my teammate helps you directly. n_n
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