How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (email@example.com) 05-20 21:23
- Hello Trinity Thatcher, if you order extra bandages with the outfit, normally it won't cost you more, you can leave your request in the Remark when you make this order.
- CosplayFu (firstname.lastname@example.org) 01-13 19:26
- No, they can't.
- CosplayFu (email@example.com) 12-30 21:24
- Yes. :)
- CosplayFu (firstname.lastname@example.org) 09-16 22:57
- Hello Yusei, the custom size won't cost extra.
- CosplayFu (email@example.com) 09-15 21:44
- Probably it will reach you on time. :)
- CosplayFu (firstname.lastname@example.org) 09-15 12:11
- Hello Yusei, if you order standard size, yes, it can reach you before 25th Oct., to make it more safety, you can pay extra cost to upgrade a faster shipping method. n_n*All shipping information (methods, cost & estimated delivered date) will be shown in order page, before payment.
- CosplayFu (email@example.com) 09-10 12:58
- Hello Judai, Welcome & just let us know anytime if you need help -- n_n
- CosplayFu (firstname.lastname@example.org) 09-10 02:45
- Hello Judai, the bandage top is actual bandages, you will need to wrapped it by yourself. Is in the lower right corner, you will need the pin to fixed it.
- CosplayFu (email@example.com) 08-04 12:15
- Hello Jaden, This item includes coat, pants, the bandage, arm guard, the belt. We include free shipping ( HongKong Post, 20-30 days shipping time ) worldwide, you can pay extra cost to change faster shipping method. n_n*All shipping information ( methods, cost & estimated delivery date ) will be shown in order page, before payment.
- CosplayFu (firstname.lastname@example.org) 04-15 22:29
- Hello,Bob.Thanks for your support to us. You just need to put on the bandage as ordinary bandage.
- CosplayFu (email@example.com) 03-11 23:20
- Hello,Micha.Thanks for your support to us. The special offer will be lasted until end of this year.
- CosplayFu (firstname.lastname@example.org) 02-22 20:03
- Hello,Daniel.Thanks for your support to us. You just need to put it on as usual.
- CosplayFu (email@example.com) 01-03 21:15
- Yes, ^ ^ please contact us in Support Center here http://www.cosplayfu.com/support/ for the quotation.
- CosplayFu (firstname.lastname@example.org) 10-25 22:34
- hello Sydney, this offer will be last at least until the end of 2011. The bandage can cover your abdomen, just like the model in product photo. :)
- CosplayFu (email@example.com) 10-14 21:59
- Hello Logan, all of our costumes (except costume sale category) are made for ordered, so it may need 4 days for made. I am sorry that it might not be reach you so fast.
- CosplayFu (firstname.lastname@example.org) 10-08 00:27
- Hello alex, yes, of course, please contact our Support Center here:http://www.cosplayfu.com/support/ for the detailed price,
- CosplayFu (email@example.com) 03-17 21:32
- Hello,Jennifer. Thanks for your support. Yes, you can. Please send some clear pictures about the holders to firstname.lastname@example.org, we will provide a commission to you.
- CosplayFu (email@example.com) 03-14 23:22
- Hello,Jennifer. Thanks for your support. Yes, it can sell to you. But which one do you want???
- CosplayFu (firstname.lastname@example.org) 03-03 09:53
- Hello Jessie, yes, you can buy the belt only. Please contact us at email@example.com so that we can give you quotation & purchase link.