Extra Shipping Cost    

Extra Shipping Cost
USD


Example : Cosplay for you Order #001010, Input 1010

Ordering Information

Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing. 

Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.

Payment:

We accept payments from CCNow, Worldpay and Moneybookers.

CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.

Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.

For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.

Custom & Tax:

Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.

Shipping & Handling:

Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.

You also can choose other shipping methods to have a fast shipping. But extra fee is needed.

Refund:

We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.

Please feel free to contact us by submitting a ticket in our Support Center.

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Reviews

Heidi 06-19 13:46
Hello! I'm trying to pay the extra costs, but I get the error "Not found order"
  • CosplayFu (support@cosplayfu.com) 06-19 21:04
  • Hello Heidi, you can pay the extra costs only after submitted your order. n_n
Pablo Morales 10-15 10:10
Could you please let me know when you have dispatched my order. Thanks
  • CosplayFu (support@cosplayfu.com) 10-15 21:06
  • Hello Pablo Morales, Please submit ticket (with your order) to our Support Center and let my teammate helps you directly.  n_n
Simona Lefevre 09-20 08:23
Thank you I replied to them
  • CosplayFu (support@cosplayfu.com) 09-20 08:53
  • ( *^_^* )  Welcome, and we will delete your previous review message in this page (because it contains certain personal information, the order number).
Rebekah 09-20 03:02
Hi, this is for the Piko cosplay
  • CosplayFu (support@cosplayfu.com) 09-20 03:16
  • Hello Rebekah, thanks for your support, please communicate with our teammates directly in the ticket, so there will not be any confuse caused.  n_n
Lucia-Lileth-Vladimir 05-28 17:14
MY POSTAL CODE: 33810 PLEASE MAKE SURE TO USE IT.
  • CosplayFu (support@cosplayfu.com) 05-28 22:25
  • Hello Lucia-Lileth-Vladimir, did you place an order at Cosplayfu.com? As we cannot find your name in our system.
Matthew Warner 05-19 14:41
Here is the price we agreed for the shiping
  • CosplayFu (support@cosplayfu.com) 05-19 21:16
  • Hello,don't worry,once we received your payment,we will upgrade your shipping.n_n
Kevito4 10-04 06:08
What can I do to change my shipping method? I need to get my costume before Halloween (>.
  • CosplayFu (support@cosplayfu.com) 10-04 07:52
  • Hello Kevito4, please submit a ticket (with order number) to our Support Center and let my teammates help you directly.  n_n
Patricia 12-02 09:54
Thank you for letting me know. Mu daughter would have been disappointed. I hope itmakes it by Christmas.
  • CosplayFu (support@cosplayfu.com) 12-04 22:44
  • Thanks for supporting CosplayFu.com.
Susan Leeds 10-18 19:29
Please add $15.50 which I understand is the cost of expedited shipping.
  • CosplayFu (support@cosplayfu.com) 10-18 21:09
  • After we receive your payment, we will change the shipping for you at once.
Leah Muntean 10-16 00:13
I need to upgrade my shipping now. Charge it to my bill. Thank you.
  • CosplayFu (support@cosplayfu.com) 10-16 01:11
  • Hello Leah Muntean, please submit ticket (with order number & request) to our Support Center at http://www.cosplayfu.com/support/ ; so my colleagues can help you directly. :)
summerharuhi 10-05 14:53
I'd like to use the Fedex(3-7 business days)shipping fee, so my package can arrive faster (hopefully before oct. 27)
  • CosplayFu (support@cosplayfu.com) 10-05 22:34
  • Hello,summerharuhi,Please submit ticket (with product link & order number) to our Support Center at http://www.cosplayfu.com/support/
cliffdaman2002 10-05 02:42
UPS Extra US $19 (4 - 6 days shipping time )
  • CosplayFu (support@cosplayfu.com) 10-05 03:35
  • Hello cliffdaman2002, if you have paid for the extra shipping fee already, please make sure you've wrote down the order number already; otherwise, please contact us at http://www.cosplayfu.com/support/ and telling us your order number & the amount of extra fee paid.
Spring 10-01 09:23
Hello. I paid it already, however it charged me $12 more and I asked for the $15.50. Will you please remove the extra $12 from my shipping upgrade? Thank you.
  • CosplayFu (support@cosplayfu.com) 10-01 22:00
  • Hello,Spring,Please submit ticket (with product link & requests) to our Support Center at http://www.cosplayfu.com/support/
James Hada Junior 09-30 14:57
It's me again. I have sent the additional payment. I would just like confirmation that you have received it and my order will be shipped soon.
  • CosplayFu (support@cosplayfu.com) 09-30 22:55
  • Hello,James.Thanks for your support to us. Yes,we have received your payment.We will ship it out at once when it is ready.
judy bluestein 09-25 08:33
thank you for contacting me... my daughter will now be happy she is getting her costume on time for the event.
  • CosplayFu (support@cosplayfu.com) 09-25 22:42
  • Hello,judy bluestein,thanks for supporting us.