Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (email@example.com) 05-17 00:24
- o(≧ω≦)o Thanks for your message & support, you really appreciate CosplayFU team! It\'ll be sooo great if you can share few cosplay photos with all CosplayFU members worldwide~~~
- CosplayFu (firstname.lastname@example.org) 05-09 08:30
- Hello Usagichan, yes, this costume includes the dress, bow knot & neck wear, as the product photo shown. n_n
- CosplayFu (email@example.com) 04-04 03:57
- Hello JCAnimeLuva7, no the gloves & shoes are not included. This costume includes the dress, bow knot & neck wear only, just like what the photo shown. n_n
- CosplayFu (firstname.lastname@example.org) 04-04 03:56
- Hello JCAnimeLuva7, this is a polyester costume, so the collar is made of cotton, it is elastic, so just put it as a normal neck wear will be okay. n_n
- CosplayFu (email@example.com) 03-22 21:58
- Hello Kitsxchan, yes, we accept Paypal. n_n
- CosplayFu (firstname.lastname@example.org) 03-20 04:33
- Hello Trish, the processing time is 12-17 workdays (not including shipping time), we offer free shipping (Hong Kong Post, 20-30 days as shipping time)worldwide, you can pay extra cost to choose a faster shipping method. The estimated delivered date and all shipping information will be shown in order page.I think it can be received before May 24th if a faster shipping method can be chosen.
- CosplayFu (email@example.com) 02-08 00:07
- Hi Patricia, how long the length of the skirt do you want? After you check out the order, please write down your request in the remark box, our tailor will tailor made for you. Because of the Chinese Lunar New Year holiday now, all our tailors have been on holidays already and will be back around 25th Feb. And the costume will need about 12-17 business days (after 25th Feb) for us to finish, while Hong Kong Post takes another 20-30 days to deliver your package, so it can reach you before May.n_n
- CosplayFu (firstname.lastname@example.org) 01-28 19:38
- Hi Adam, if you want to change the details, after you check out the order, please fill up your request in the remark, our tailor will modify for you.n_n
- CosplayFu (email@example.com) 01-12 18:52
- o(≧ω≦)o Thanks user, thanks for your message & support, you really appreciate CosplayFU team! It\'ll be sooo great if you can share few cosplay photos with all CosplayFU members worldwide~~~
- CosplayFu (firstname.lastname@example.org) 07-24 23:45
- CosplayFu (email@example.com) 07-18 21:25
- Hello Izzy, all things show in the picture are include.
- CosplayFu (firstname.lastname@example.org) 04-15 22:03
- Hello,Suzzy.Thanks for your support to us. It can be ready within 12-17 business days after payment is confirmed. If all being well, it can reach you on time.
- CosplayFu (email@example.com) 11-07 21:44
- Hi,you can choose custom size on the page.
- CosplayFu (firstname.lastname@example.org) 07-12 21:09
- Hello. Yes, you are right. You will see the bands at the bottom of the picture. But the shoes are not included.
- CosplayFu (email@example.com) 06-30 21:24
- Yes, they are. All of things in the photo are included, except the model.
- CosplayFu (firstname.lastname@example.org) 05-08 21:06
- Hello gwv101. It will be at mid thigh. How long do you want? Perhaps we can change for you.