Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use China Post, Hong Kong Post or USPS. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (email@example.com) 04-23 00:11
- Hello Grace, this costume needs 20 business days to make if in the custom size. And if you order that are the same, we can make it at the same time and it takes the same business days to make. In addition, we provide the free shipping (Hong Kong Post, 20-30 days shipping time) for you, it absolutely can reach you before August. n_n
- CosplayFu (firstname.lastname@example.org) 04-19 20:03
- Hello Jessica, the green vest is included, all items included shown in the product photo (including shirt, jacket, bow knot, pants & waist coat) are all included. n_n
- CosplayFu (email@example.com) 04-19 20:02
- Hello Jessica, yes, of course. If you order custom size (3 weeks making time) on 29th April, and use free shipping (20-30 days shipping time), it will reach you within 6-7 weeks after paid order, it is around mid-June. n_n*All shipping information (including methods, cost & estimated delivered date) will be shown in order page, before payment; you can pay extra cost to upgrade shipping method there.*Please remember to mark down the date (you need it) in the order form when you order it. :)
- CosplayFu (firstname.lastname@example.org) 03-28 03:53
- Thanks for your supporting.
- CosplayFu (email@example.com) 03-19 05:14
- Hi Yulaw, the stockings are not included.n_n
- CosplayFu (firstname.lastname@example.org) 12-30 21:15
- You can tell us how long you want for the shorts when you make the order :)
- CosplayFu (email@example.com) 09-09 10:11
- Hello Elly, there is the size box below this picture. If you are referring to the custom size, just choose custom size from the list of the size box, and you will have there the boxes for the sizes. n_n
- CosplayFu (firstname.lastname@example.org) 08-03 20:15
- Hello Kala F. for this costume, we need about 12-17 business days to make it (standard size) after you paid for the order, you can check your order status through Track Order system. n_n
- CosplayFu (email@example.com) 08-03 12:51
- Hello Kala, what do you mean the process of your costume. Can you please specify. Thank you. n_n
- CosplayFu (firstname.lastname@example.org) 07-28 12:06
- Hello Kala, if you've paid for the order, my teammates will check & confirm the order & payment in weekdays (Monday to Friday), so don't worry about it. n_n
- CosplayFu (email@example.com) 07-27 04:22
- Hello Kala, there is a blank 'I need this before xxx' be filled in the specific date when you place the prder. n_n
- CosplayFu (firstname.lastname@example.org) 07-20 22:12
- Hello Kala, our tailors will spare few cm (about 1-3cm) range when making the costume to make sure it fits you better and easier. n_n
- CosplayFu (email@example.com) 07-07 19:52
- Hello Trancy, we could not locate any order id. using your email address (firstname.lastname@example.org). Please submit a Support Ticket with order id. from your email address which you used while making payment. Our teammates will locate your order and help you. n_n
- CosplayFu (email@example.com) 06-30 18:08
- Hello RamenxNaru625, yes, you can write down "Waist : 40 inches or 101.6 cms".You can choose 'Custom Size' and enter the measurements (inches or cms) correctly (chest, waist, hip, shoulder width, height), our tailors will tailor make the costume size for you. n_n*Custom size doesn't charge extra cost, but the processing time will be longer, we need about 20 business days to make it (excluding shipping time).
- CosplayFu (firstname.lastname@example.org) 06-22 19:54
- Hello DisturbedTrancy, yes, we can tailor make the size for you. Please write down the custom size measurements (chest, waist, hip, outside leg, height, weight; in cm & kg). n_n
- CosplayFu (email@example.com) 06-16 18:51
- Hello DisturbedTrancy, this Earl Costume does not come with leggings or bows for the shoes. The package includes shirt, jacket, bow knot, pants & waist coat n_n
- CosplayFu (firstname.lastname@example.org) 06-09 00:40
- Hello Kala, the actual product looks like what the photo shown, if you need to change the colors, please submit a ticket (with product link, request & reference pictures) to our Support Center and let my teammates help you directly. n_n
- CosplayFu (email@example.com) 05-13 06:17
- Hello Prussia Evans, yes, it's black, just like the photo shown. n_n
- CosplayFu (firstname.lastname@example.org) 05-02 01:36
- Hello, ^ ^ the discount offer will be continue for a while. So don't worry about that.
- CosplayFu (email@example.com) 04-22 23:08
- Hello,Starreh.Thanks for your support to us. It can be ready within 12-17 business days after payment is confirmed. We include free shipping (Hong Kong Post, 20-30 days shipping time) worldwide. You can pay extra shipping cost and upgrade to a faster shipping method. n_n*All shipping information (methods, cost & estimated delivered date) will be shown in order page, before payment.
- CosplayFu (firstname.lastname@example.org) 04-12 21:10
- Hello,Saku.Thanks for your support to us.The lining is black. And if you want to change the material,please submit your ticket to our support center.
- CosplayFu (email@example.com) 04-10 21:26
- Hello,Atimah.Thanks for your support to us. It means that the length from waist to feet.
- CosplayFu (firstname.lastname@example.org) 04-09 21:37
- Hello,Pockyneko.Thanks for your support to us. Could you please make a request through support center,our teammate will follow it?
- CosplayFu (email@example.com) 03-31 21:40
- Hello,Stephanie.Thanks for your support to us. It is http://www.cosplayfu.ca/product/Earl+Costume+from+Black+Butler+Season+2/
- CosplayFu (firstname.lastname@example.org) 03-30 22:23
- Hello,Betül.thanks for your review.
- CosplayFu (email@example.com) 03-17 11:28
- Hello Carmen, thanks for your review, can you write it in English, so that we can help you. n_n