Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use China Post, Hong Kong Post or USPS. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (email@example.com) 04-22 23:34
- Hello Hannes Zetterberg, yes, we can make it if you provide the correct size for us. When you check out, please fill your custom size in the blank. n_n
- CosplayFu (firstname.lastname@example.org) 01-07 21:59
- Hi Jazz,if you choose the free shipping method, we are afraid it won't arrive before 10th on February, maybe you can choose the faster shipping method.n_n
- CosplayFu (email@example.com) 07-07 20:14
- Hello Erica, the processing time for this costume is 12-17 days. Even by the fastest shipping method (UPS, 4-6 days delivery time) you cannot get this costume delivered before 18th July 2012. :(
- CosplayFu (firstname.lastname@example.org) 07-04 04:37
- Hello, you can sumit a ticket about custom modification requsest in our Support Center. told us which part you want to modify,had better send us some pictures of the costume you want.
- CosplayFu (email@example.com) 07-02 17:49
- Hello Rika, yes, the pants are included in this costume, the yellow stockings are not included. The pants are short (upto thighs) which is shown in the video.Custom size costume doesn’t cost extra, but the processing time will be longer (about 20 days). You can choose 'Custom size' option and enter your exact body size instead of the costume size. Our tailors will tailor make this costume for you. n_n
- CosplayFu (firstname.lastname@example.org) 10-09 22:37
- Hello,Morgan Drury,thanks for supporting us.Please submit ticket (with product link & requests) to our Support Center at http://www.cosplayfu.com/support/ and let our tailors check if we can make for you.
- CosplayFu (email@example.com) 04-19 21:05
- Hello regina. Thanks for supporting. But I'm sorry that Cosplayfu.com is just a online store so we don't have any shops.
- CosplayFu (firstname.lastname@example.org) 03-07 01:27
- 1. If you want, we can make the adult size for you. But the price will be a little different. 2. Our free shipping by China Post is provided to customers all around the world. More information about our tax policy, please go to http://www.cosplayfu.com/FAQ.html If you have any questions, feel free to submit your ticket at the" Support Center"
- CosplayFu (email@example.com) 02-16 21:08
- Hello,Resmy.Thanks for your support. It can be shipped within 7-10 business days after payment is confirmed. And more payment options,you can view through http://www.cosplayfu.com/FAQ.html
- CosplayFu (firstname.lastname@example.org) 09-18 20:47
- Hello Angel, yes, the pants is included. ^ ^
- CosplayFu (email@example.com) 08-19 23:57
- Hello,Tania. Thanks for your support. Could you please send the measurements through www.cosplayfu.com/support,so that we can make sure if we can help.