Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use China Post, Hong Kong Post or USPS. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (email@example.com) 02-20 21:28
- Hello Christen, we are sorry that we are unable to make the wings as they will be broken very easily during the delivery process. For the wings we provide, they are all around shape & strong enough. n_n
- CosplayFu (firstname.lastname@example.org) 09-15 21:44
- Yes, it is possible. You can contact our support center for the quote.
- CosplayFu (email@example.com) 06-20 21:30
- Hello. No, the pants are not connected to the dress and it doesn't come with the petticoat.
- CosplayFu (firstname.lastname@example.org) 03-07 01:32
- If you like, we can provide commission for you. If you have any questions, feel free to submit your ticket at the" Support Center"
- CosplayFu (email@example.com) 03-03 21:35
- The costume can be shipped within 31 business days after payment is confirmed. Yes, you will receive a email upon the completion of the outfit. If you have any questions, feel free to submit your ticket at the" Support Center"
- CosplayFu (firstname.lastname@example.org) 03-02 20:56
- If you have more questions, feel free to submit your ticket at the" Support Center"
- CosplayFu (email@example.com) 01-17 00:05
- Hello, this page is for commission of the costumes, you can contact us in Support Center here http://www.cosplayfu.com/support/ if you want to make the wing. ^ ^
- CosplayFu (firstname.lastname@example.org) 01-13 21:57
- Hello,Tori.Thanks for your support. Since this is commission product,so we only will show the product details when the first customer make it.
- CosplayFu (email@example.com) 01-06 21:08
- Hello,Tama.Thanks for your support.It will be made from stain.
- CosplayFu (firstname.lastname@example.org) 01-04 01:33
- Commission product means that cosplay made under our customers' requirements. It will only be made after someone orders it. And for this kind of product, we will send you a photo first before we ship it. If you want to change something, we will try our best to satisfy you. Please don't worry about that.