Source from Wikipeida
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (email@example.com) 01-02 20:13
- Hello hannah, yes, the inside of the lid have engraving. n_n
- CosplayFu (firstname.lastname@example.org) 11-19 21:03
- Hello maggie, this watch is adjust to this size battery (Diameter: about 6.8 mm, Height: about 2.6 mm), this is a common size, please don\'t worry about it.n_n
- CosplayFu (email@example.com) 02-23 07:17
- Hello Sakura, this watch is available when order size is US$50 or over, if you buy it separately, the unit price will be higher. Please submit ticket (with product link & request) to our Support Center and let my teammates help you directly. n_n
- CosplayFu (firstname.lastname@example.org) 12-24 21:33
- Hi KC,yes,it can be anything in our online shop.n_n
- CosplayFu (email@example.com) 12-24 21:32
- Hi FMA,yes.n_n
- CosplayFu (firstname.lastname@example.org) 12-24 21:08
- Hi KC,you can submit a ticket at Support Center and my teammates will help you.n_n
- CosplayFu (email@example.com) 12-24 04:04
- Hi FMA,We accept payments from CCNow, Worldpay and Moneybookers.The details you can click the link at http://www.cosplayfu.com/FAQ.html n_n
- CosplayFu (firstname.lastname@example.org) 12-24 03:08
- Hi KC,if you want this item separately,please submit a ticket to Support Center and the shipping still be free.n_n
- CosplayFu (email@example.com) 12-24 20:35
- Hi KC,it means you should buy more items and cost $50 or over,if you buy it separately,the price will be much higher.We are from HongKong,and only have online shops.n_n
- CosplayFu (firstname.lastname@example.org) 12-23 03:44
- Hello KC, yes, the color is silver, as shown in the photo. This accessory is only available when order size is US$50 or over. And, yes, we include free shipping (Hong Kong Post, 20-30 days shipping time) worldwide, except Vietnam. n_n
- CosplayFu (email@example.com) 04-11 20:48
- Hello,K~.Thanks for your review.Could you please submit your ticket through our support center,our teammate will follow it.
- CosplayFu (firstname.lastname@example.org) 04-10 21:56
- Hello,K~.Thanks for your review.What can us do for you?
- CosplayFu (email@example.com) 04-10 21:18
- o(≧ω≦)o Thanks K~, thanks for your message & great support, we will improve ourselves in the future.It\'ll be sooo great if you can share few cosplay photos with all CosplayFU members worldwide~~~* http://www.cosplayfu.com/blog/cheap-cosplay-discount/
- CosplayFu (firstname.lastname@example.org) 01-23 21:13
- Hello Marie, please submit ticket (with order number & situation) to our Support Center at http://www.cosplayfu.com/support/ and let my teammates help you. :)
- CosplayFu (email@example.com) 12-12 04:09
- Hello Ann, normal battery is fine. :)
- CosplayFu (firstname.lastname@example.org) 08-15 21:34
- You can see the video.
- CosplayFu (email@example.com) 08-01 03:23
- Normal battery
- CosplayFu (firstname.lastname@example.org) 07-18 22:20
- Hello. It is about 36cm long.
- CosplayFu (email@example.com) 07-18 02:09
- It is about 5cm.
- CosplayFu (firstname.lastname@example.org) 07-18 02:09
- Hello. Yes, it does.
- CosplayFu (email@example.com) 03-01 03:46
- If you have more questions, feel free to submit your ticket at http://www.cosplayfu.com/support/
- CosplayFu (firstname.lastname@example.org) 02-23 02:09
- Hello,Fox.Thanks for your support. It has the engraving.
- CosplayFu (email@example.com) 09-27 21:10
- Hello,Brittani. Thanks for your support. Of course, it works.
- CosplayFu (firstname.lastname@example.org) 07-19 21:31
- Hello,Lamorteluna21. Thanks for your support. We offer free shipping to world wild by Hongkong Post. It takes 15-20 business days to reach you after shipment. And shipping methods will be shown after you click"buy it now"and before you make payment.
- CosplayFu (email@example.com) 05-14 08:30
- Hello sora76erlic, we sell this item here only, not in ebay. :)