Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (email@example.com) 12-04 19:12
- Hello ssjleviathan, thanks for supporting CosplayFU. n_nOFFER: All members who have successful order(s) in CosplayFU during 2013-01-01 & 2013-10-31.**However, we cannot find any order records under your email address, so we are afraid you cannot enjoy the X'mas Giveaway 2013.
- CosplayFu (firstname.lastname@example.org) 12-01 22:47
- Hello kelb, yes, we can change the length for you, please write it in remark box (in order form), and our tailor will adjust it for you. and if you order standard size now (about 12-17 business days) and use the fastest shipping method ( Premium Express , 3-6 days shipping time), it will probably reach you before by 23rd December.*All shipping information (including methods, cost & estimated delivered date) will be shown in order page, before payment; you can pay extra cost to upgrade shipping method there.*Please remember to mark down the date (you need it) in the order form when you order it.
- CosplayFu (email@example.com) 04-07 23:02
- Hello butler, yes, but the time will be a bit tight, so we cannot 100% guaranteed about the exact delivered date. If you order standard size now & use fastest shipping (UPS, 4-6 days shipping time), it will reach you around 26-29th April. n_n*All shipping information (including methods, cost & estimated delivered date) will be shown in order page, before payment, you can pay extra cost to upgrade shipping method there.*Please remember to mark down the date (you need it) in the order form when you order it. :)P.S. We have size Male XL in our office, so if you order MXL, we can ship it within 24 hours (weekdays). If you order MXL now & use UPS shipping, it will reach you around in 1 week. :)
- CosplayFu (firstname.lastname@example.org) 03-14 21:22
- Hello, all the products are shipped from HongKong.
- CosplayFu (email@example.com) 11-18 18:41
- Hello Hayden, we accept prepaid visa card, but don't accept debt or TD. You just use the default payment gateway (CCNow), and it accepts payment via credit cards, debit cards, gift cards, prepaid cards & Paypal. n_n
- CosplayFu (firstname.lastname@example.org) 08-20 21:02
chrissy megargee, pls submit a ticket (with picture link & question) to our Support Center at http://www.cosplayfu.com/support/
and let my teammates help you directly. n_n
- CosplayFu (email@example.com) 03-18 22:24
- Hello,Nikki.Thanks for your support to us. If all being well,it can reach you on time.
- CosplayFu (firstname.lastname@example.org) 03-11 23:05
- Hello,Cobalt-the-Raccoon.Thanks for your support to us. We are glad that you satisfied with our products.Hope we will cooperate soon. Have a nice day.
- CosplayFu (email@example.com) 03-05 19:56
- Hello,PumpkinOtaku.Thanks for your support to us.Yes,the chain is included.
- CosplayFu (firstname.lastname@example.org) 01-28 20:03
- The pocket on the coat is real. If you want the pants and vest to have real pockets, please leave your requirement in the remark. Then we will make the costume according to your request.
- CosplayFu (email@example.com) 01-14 19:16
- Hello claudefan, our tailors will need about 12-17 business days (after mid-Feb, coz they are in Chinese Lunar New Year holidays now) to make for you, and the free shipping (HongKong Post & China Post) will take another 20-30 days to deliver your package. So, if you order it now, you will probably get it in April. You can pay extra shipping cost to upgrade the shipping method. :)
- CosplayFu (firstname.lastname@example.org) 03-24 04:09
- No extra fee will be charged for the custom size and plus size. You do not need to worry about that. Just choose the custom size and leave our your own measurement. And then we will make it as your requirement. If you have any questions, feel free to submit your ticket at the" Support Center"