Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (email@example.com) 08-24 10:56
- o(≧ω≦)o Thanks for your message & support PikaFlash, you really appreciate CosplayFU team! It'll be sooo great if you can share few cosplay photos with all CosplayFU members worldwide~~~
- CosplayFu (firstname.lastname@example.org) 11-26 20:23
- Hi David Stackebrandt,I am very sorry ,maybe this time my teammate are too busy to answer your email and ticket ,please try it again.
- CosplayFu (email@example.com) 11-23 03:58
- Hi David Stackebrandt,if you want to change the details,you can submit a ticket at http://www.cosplayfu.com/support/ ,let my teammate help you directly.
- CosplayFu (firstname.lastname@example.org) 11-15 20:05
- Hi Nateon,Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Hong Kong Post. Most likely you will get the products within 20-30 business days. You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
- CosplayFu (email@example.com) 09-18 02:53
- Hello Victor, pls submit a ticket (with product link & request) to our Support Center at http://www.cosplayfu.com/support/ and let my teammates help you directly. n_n
- CosplayFu (firstname.lastname@example.org) 03-29 21:32
- Hello,Patrick.Thanks for your support to us. Yes,we can do that.Please submit your ticket to our support center,so that we can make sure the color.
- CosplayFu (email@example.com) 03-03 02:37
- Hello zac, yes, of course. n_n Just select 'custom size' and fill up the measurements required, our tailors will make the size as you required. You may visit 'How to order custom size costume'.
- CosplayFu (firstname.lastname@example.org) 10-04 22:03
- Hello,Koa,thanks for supporting us.Normally it takes 7 business days for us to prepare.Shipping time is different according to your shipping method and country.And if you choose the free shipping methods, it will take about 20-30 days for the product to reach you after shippment.If you want it to reach you quicker,you can choose the UPS.Delivery details (method, cost, delivery time) will be shown in order page, before payment.
- CosplayFu (email@example.com) 09-19 23:03
- Hello,Lee,thanks for supporting us.Please submit ticket (with product link & requests) to our Support Center at http://www.cosplayfu.com/support/ and let our tailors check if we can make for you.
- CosplayFu (firstname.lastname@example.org) 09-16 22:26
- Hello,Brenda,thanks for supporting us.They are made from polyester.
- CosplayFu (email@example.com) 09-13 08:51
- Hello Shameel, this costume includes coat & vest only; accessories are not included. If you need the accessories, you may submit ticket (with reference accessories pictures) to our Support Center at http://www.cosplayfu.com/support/ and let our tailors check if we can make for you. :)
- CosplayFu (firstname.lastname@example.org) 08-14 22:47
- Hello, it don't have a inner pocket, but we can add one if you need. Only need to leave us a remake when you order the costume. And yes, we accept custom size. ^ ^ please choose "custom size" in the size box, and fill the size form with your own measurements. ^ ^ The costume will make exactly as your sizes.
- CosplayFu (email@example.com) 06-13 20:27
- Hello. This costume has been sold out. We update the page as soon as possible when it comes back.
- CosplayFu (firstname.lastname@example.org) 04-19 21:29
- Hello stephanie.The length of the skirt will be different by the different size, but normally the skirt will above the knee.
- CosplayFu (email@example.com) 02-09 02:18
- Hello, I am sorry, the special offer has limit quantity, it won't be back again after sold out. :(
- CosplayFu (firstname.lastname@example.org) 02-09 02:22
- Hello, this item has limit quantity, the price will be end when it sold out.
- CosplayFu (email@example.com) 02-09 02:21
- hello, just click " buy it now" and follow the instructions that would be okay. ^ ^