How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (email@example.com) 03-10 03:43
- Hello artie2304, it depends on which shipping method you choose. If you order the standard size now & use free shipping (20-30 days shipping time), it will reach your around mid-April or late April. n_n*If you use fastest shipping (UPS, 4-6 days shipping time), it will reach you around beginning of April. :)*All shipping information (including methods, cost & estimated delivered date) will be shown in order page, before payment.*Please remember to mark down the date (you need it) in the order form when you order it. :)
- CosplayFu (firstname.lastname@example.org) 11-08 20:11
- Hello Markus H, thanks for your support to us.For 'How to order', pls go to http://www.cosplayfu.com/blog/how-to-order/ for your reference.The items are made in China.The total cost is consist of the value itself and the shipping fee, we offer free shipping (Hong Kong Post, 20-30 days as shipping time)worldwide, you can pay extra cost to choose a faster shipping method.
- CosplayFu (email@example.com) 10-23 22:13
- Hello Brittiney, no, if you order this costume now, it is unable to reach you before 31st Oct.Our tailor needs about 2 weeks to make the costume (standard size), and the fastest shipping (UPS) will take another 4-6 days to deliver it; so if you order it now and use UPS shipping, it will reach you around mid-Nov. :)*If you order from our Ready-To-Ship list and use UPS shipping, it will reach you around 30th Oct. n_n
- CosplayFu (firstname.lastname@example.org) 10-17 04:16
- Hello yuna, what do you mean the neckless?
- CosplayFu (email@example.com) 10-17 04:15
Hello yuna, for this, our tailors will take about 12-17 business days to make this costume, and the free shipping will take another 3 business days to deliver.
- CosplayFu (firstname.lastname@example.org) 10-14 17:00
- Hello myshel, This item takes 12-17 business days to be processed (shipping time not included). We include free shipping ( HongKong Post, 20-30 days shipping time ) WORLDWIDE, you can pay extra cost to change faster shipping method (UPS) 4-6 business days. If you order now and choose the fastest shipping method ( UPS ), you can probably have it on November 13th. Sorry to say it cannot reach you before October 31st.
- CosplayFu (email@example.com) 10-08 00:00
- Hello Angelineour ，
our tailors will take about 12-17 business days to make this costume, and the free shipping (HongKong Post & China Post)
will take another 20-30 business days to deliver.
If you want quicker shipping, extra payment will be needed.^^
All shipping information (methods, cost & estimated delivered date) will be shown in order page, before payment.
- CosplayFu (firstname.lastname@example.org) 09-19 02:26
- Hello Ines, thanks for your support to us.The processing time is 12-17 business days (not including shipping time), we offer free shipping (Hong Kong Post, 20-30 days shipping time)worldwide, you can pay extra cost to choose faster shipping method. The estimated delivered date and all shipping information will be shown in order page.We can alter the total price on customs declaration according to your request to avoid the toll.As for the omega necklaces, perhaps you can try to submit a commission with relevant photos to our support center at http://www.cosplayfu.com/support/ to see whether our teammate can help you.
- CosplayFu (email@example.com) 09-10 17:51
- Hello mario, we can tailor made the costume size for you, it will make sure the costume best fits your kid. Please select 'custom size' and fill up the size box, here is the How To Order Custom Size guidelines for reference. :)*Custom size doesn't charge extra cost, but we need about 3 weeks to make it (excluding shipping time).
- CosplayFu (firstname.lastname@example.org) 06-28 00:43
- Hello Yami Enzeru, this costume just include apron, dress and stockings.
- CosplayFu (email@example.com) 05-24 21:32
- hello, it 's no problem ,When you order ,pls fill the your measurements in the box.
- CosplayFu (firstname.lastname@example.org) 03-04 21:59
- Hello Xinzaho, the stockings are fixed size, so we are afraid we cannot change it for you. If you want to add some volume to the skirt, please put the information in order form (Remark box). n_n
- CosplayFu (email@example.com) 02-13 21:37
- Hello,Rae.Thanks for your support to us.We offer free shipping to worldwide by Hongkong Post.
- CosplayFu (firstname.lastname@example.org) 02-12 21:31
- Hello, the stocking is suppose to go to the knee, you can leave us the length of the stocking you want in the remarks, we can make it as your sizes. ^ ^
- CosplayFu (email@example.com) 01-23 21:09
- (/≧▽≦)/ Thanks neo-chan, it is a great appreciation to all of us~~