Source from Wikipeida
How to measure?
A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15–20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. Please make a careful decision.Payment:
We accept payments from CCNow, Worldpay and Moneybookers.
CCNow accepts Visa, MasterCard, American Express, Discover/Novus, Diner's Club, and JCB cards.This includes all card types that are derivatives of those brands. Some examples are: Visa check cards and debit cards, MasterCard "MasterMoney", EuroCard, etc. Paypal is also acceptable in our website.
Moneybookers mainly accepts payments by credit cards, bank transfers and “pay by Moneybookers” account. For credit card payments, it includes VISA, MasterCard, Amex, Diner’s Club and JCB cards. For bank transfer payments, it is available for customers from European and Asian countries. For pay by Moneybookers account, customers can send money through moneybookers.com directly. No transaction fees will be charged.
For WorldPay, it accepts Visa, MasterCard, Visa Debit and MasterMoney.
Custom & Tax:
Cosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
Cosplayfu.com offer free worldwide shipping. Please make sure your shipping address is correct. We often use Standard shipping. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
- CosplayFu (email@example.com) 11-27 20:15
- Hello Nikki, That we're not sure. n_n
- CosplayFu (firstname.lastname@example.org) 11-27 20:26
- Hello Nikki, yes. n_n
- CosplayFu (email@example.com) 11-27 07:08
- Hello Nikki, the head-wear is more like a head band, the ribbon can be easily ties on the head band, so you simply put the head band on the wig will be okay. n_n
- CosplayFu (firstname.lastname@example.org) 07-18 04:43
- Hello Isabel,Yes,If you send us your cosplay photos, you will get extra 10% off discount from us,How to the coupon,Pls reference to http://www.cosplayfu.com/blog/cheap-cosplay-discount/ , the condition of the 10%off coupon is 'Purchase over $1, get $10 off', separate sleeves with the dress.
- CosplayFu (email@example.com) 12-15 18:13
- Hello Ash, the actual costume is just same as the photo shown; if you'd like to change the design, please submit ticket (with product link & request) to our Support Center and let our tailor check if they can make for you. n_n
- CosplayFu (firstname.lastname@example.org) 12-01 18:17
- Hello Random person, the actual costume is made of satin, and it is just same as the photo shown; if you'd like to change the material, please submit ticket (with product link & request) to our Support Center and let our tailor check if they can make for you. n_n*P.S. The material stain will make the costume more fluffy, and it is better fit the original character, if you change to material polyester (polyester costume), the costume will not as fluffy as satin costumes. :)
- CosplayFu (email@example.com) 10-19 21:10
- Hello karen, it's about 3688 PHP.
- CosplayFu (firstname.lastname@example.org) 09-13 19:32
- Hello Morris, yes, we can change the design, please submit ticket (with product link & request) to our Support Center and let our tailor check if they can make for you. n_n
- CosplayFu (email@example.com) 03-31 21:45
- Hello,Maddie.Thanks for your support to us. Could you please make a request through our support center,so that we can make sure your requirements.
- CosplayFu (firstname.lastname@example.org) 01-18 02:01
- Hello meowku,thank you for supporting CosplayFu.com. :)
- CosplayFu (email@example.com) 07-18 20:47
- Hello. You'd better to choose the custom size, and it will fit you more. You can choose the customize size,and fill your measurement in, then we will make your costume by your own size.
- CosplayFu (firstname.lastname@example.org) 06-21 21:10
- Hello. It is FM.
- CosplayFu (email@example.com) 06-21 21:10
- Thanks for supporting.
- CosplayFu (firstname.lastname@example.org) 01-04 01:25
- Thanks for your support to us. You can leave your requirement in the remark when you make the order. It will be better if you can send us some clear pictures for the changes you want.
- CosplayFu (email@example.com) 10-08 00:29
- Hello Kathrine Shaw, yes, the color can be changed. you can leave us a remark when you order, or contact us in Support Center here:http://www.cosplayfu.com/support/
- CosplayFu (firstname.lastname@example.org) 03-16 01:04
- Hello, Yes, she is derive from vocaloid. Her full name is Aku Yamine. ^ ^