January 29th, 2015
CosplayFU Customer Sean(United Kingdom)
"This is my second time ordering from CosplayFU, and I honestly couldn’t be happier.
I had ordered a customised Clay Terran coat for everyday use, mostly as I loved the design. The coat looked amazing, just as pictured! But in particular situations, notably the wind and rain, it did not work well functionally, flapping out of control in the wind. I had also asked for pockets, which were very comfy, but fell apart after a few months due to the used material.
So, I came back to CosplayFU to ask for a second coat, now knowing just what needed to be tweaked, what measurements I had left out, and extra features to add. There was some confusion here and there over the details, but after a few graphical aids, we were all on the same page, and the coat looked amazing.
The pockets are now stronger, the coat fits better and there is a zip on the front that solves the issues with the wind. All of my issues with the first coat have been resolved, and I couldn’t be happier with the outcome!
The staff in particular need a shout-out for dealing with our long conversations, where I tried to convey exactly how I wanted the coat to look and function. Not only that, but accommodating the additional features I wanted, and warning me when some measurement I had given were wrong (which could have been a disaster!).
Overall, I’d highly recommend CosplayFU, from its products to its people. I could not be happier with the service I have had, and look forward to using them for any future requests I have. ^^
There you go! I think I covered everything well.
Seriously, thanks again for putting up with me. I know I can be a bit of an awkward pain. But, I’m very happy with the service, and the coat is excellent! ^^"